operations
2 posts — newest first.
-
Toil and the 50% rule — what it is, how to measure it, and how to kill it
A primer on toil — the manual, repetitive work that eats SRE teams. Google's six-part definition, the 50% cap, and how AI agents change the playbook.
-
When NOT to Use AI in Production SRE
Most AI-for-SRE writing tells you where AI helps. Here are seven places it actively hurts — and the operational rule of thumb I use to decide.